A Win for the Little Guys....

Have you ever been in an argument and when it is all done and dusted thought of all of the great things you could have/should have said? Well....the exact opposite happened to me today. Let me quantify this story by saying I am not usually an aggressive, psychotic nuffy. Lets just say after all that has been happening I have not had a great week and this guy picked the wrong lady and the wrong day to be an arrogant bully!
So last Thursday I went to buy a very "Bridget Jones" body shaping camisole. Lets just say these things are not cheap but a necessity in life. I wore it once, put it in the wash, and basically it fell to pieces. So I took my little bag it came in, my receipt and all the tags back to the shop to get my refund. The girls were lovely but said I had to speak with the boss. He was not. He refused to give me a refund even after I had pointed out to him the sign on this cash register that said "refund within 14 days" He said it was not his issue and that I should take it up with the manufacturer. After discussing with him the finer points of his obligation as a retailer under the Trade Practices Act and Consumer Affairs he was starting to get a little rude. I told him I was not leaving until I had my refund. He said fine. I told him I would go out into the street and tell all of the passing shoppers that his shop sold faulty goods and did not honour their refund policy. He said fine. In the words of Julia Roberts in "Pretty Woman" Mistake....big mistake....huge. As I made my way out to the front of the shop I left him with my screaming children. No sooner had the words started coming out of my mouth he had me back inside reaccrediting my account. He informs me that I am no longer welcome in his shop. I inform him I would not P*$$ on his shop if it was on fire. So, what do I wish I had said that I did not? Nothing, absolutely nothing. For once it all came pouring out like poetry. I do perhaps regret that the kids had to witness this public display of anger. Hopefully they can learn the lesson that sometimes you may have to fight for what is rightfully yours. Don't get stood on, don't take bullies and if you know you are right, don't back down.